Privacy Policy
Last updated:
1) Data controller
ProfitLens is responsible for handling your personal data as described in this Privacy Policy. If you have questions about your data, contact us at support@getprofitlens.com.
2) What we collect
- Email address: used for account activation (magic links), receipts, and support.
- Subscription and payment metadata: plan level (Starter/Elite), subscription status, and Stripe identifiers (we do not store full card details).
- Basic technical logs: requests to our API for debugging and security (e.g., timestamp, endpoint, approximate IP, and user agent).
- Extension settings: stored locally in your browser (Chrome storage) for preferences.
3) What we do NOT collect
- We do not store your full card details. Payments are handled by Stripe.
- We do not sell your personal data.
- We do not store or aggregate Etsy listing data beyond what is necessary for individual user-triggered calculations.
4) How we use data
- To provide the service and unlock paid features after successful payment.
- To prevent fraud and abuse and keep the service secure.
- To improve performance and fix bugs.
5) Legal bases (GDPR)
- Contract: to provide the service and manage subscriptions.
- Legitimate interests: security, fraud prevention, and improving reliability.
- Legal obligation: accounting/tax compliance where applicable.
6) Third parties
We use Stripe to process payments. Stripe may process personal data according to their own policies.
7) International transfers
Your data may be processed outside your country of residence, including in the United States (for example, by Stripe). Where required, we rely on appropriate safeguards such as standard contractual clauses or equivalent legal mechanisms.
8) Data retention
We keep personal data only as long as necessary for the purposes described above:
- Subscription records: for the duration of the subscription and as required for accounting/legal compliance.
- Security/debug logs: typically up to 30–90 days, unless needed longer to investigate abuse or incidents.
9) Data security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no system can be guaranteed to be 100% secure.
10) Your rights
Depending on your jurisdiction (including the EU/EEA), you may have the right to request access, correction, deletion, restriction, or portability of your personal data, and to object to certain processing.
You can exercise your rights by contacting support@getprofitlens.com from the email address associated with your account.
11) Cookies
The landing page itself does not require cookies. If we add analytics later, we will update this policy.
10) Changes to this Privacy Policy
We may update this Privacy Policy from time to time. If changes are material, we will update the date above and take reasonable steps to inform users where required.